Dental Case Manager

3 weeks ago


Saint Mary's, United States Yukon-Kuskokwim Health Corporation Full time

Job Summary:

The Yukon-Kuskokwim Health Corporation is seeking a highly skilled Dental Case Manager to join our team. As a key member of our dental department, you will be responsible for the front office management, including scheduling, reception, and registration of patients. You will also be responsible for ensuring timely corrections and enforcing the use of dental applications for scheduling and DHAT coding.

Key Responsibilities:

  • Coordinate appointments and follow-up for patients on recall lists, treatment plans, and those due for preventive or routine exams.
  • Coordinate with the SRC Operations Managers, DHAT's, Dental Assistants, and Hospital Dental Providers in meeting census, revenue, and treatment goals.
  • Provide exceptional customer service to patients and their families, ensuring a positive experience at our dental services.
  • Manage dental error reports and ensure timely corrections.
  • Enforce the use of dental applications for scheduling and DHAT coding.

Requirements:

  • AA Degree in Administration or Management preferred.
  • Minimum of two (2) years of dental experience in preparation with an emphasis in Business/Office Management.
  • Case management and/or direct care work with persons with dental/oral health needs.
  • Office Equipment i.e. Computer, Fax Machine, Copier, etc.
  • Ability to communicate effectively with pediatric and adult patients, their families, and regional and local service providers.
  • Basic communication skills and knowledge of dental services preferred.
  • Ability to assume responsibility, meet deadlines and follow schedules with minimal supervision.
  • Good computer skills.
  • Yup'ik/English bilingual preferred.
  • Dental anatomy, basic dental instrumentation, basic dental assisting and customer service skills.

Benefits:

  • Generous PTO – beginning at 4.5 weeks.
  • Eleven paid holidays.
  • Comprehensive healthcare coverage.
  • Life and Disability Insurance.
  • Flexible Spending Account.
  • Retirement plans.
  • Employee Wellness Center.

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