Service Department Liaison

3 days ago


Kansas City, Missouri, United States Vaughan Automotive - Mike Calvert Toyota Full time

**About Us:**

Vaughan Automotive - Mike Calvert Toyota is a leading dealership in the automotive industry, dedicated to providing exceptional customer service and quality vehicle repairs. We believe in creating a positive and supportive work environment where our team members can thrive and reach their full potential.

About the Job:

We are seeking an experienced Automotive Service Advisor to join our team. This role involves providing outstanding customer service, communicating with customers about repair needs, and ensuring seamless communication between customers and our technicians. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team, we encourage you to apply.

Key Responsibilities:

  • Deliver exceptional customer service, addressing customer concerns and exceeding expectations.
  • Communicate effectively with customers and technicians to ensure smooth repair processes.
  • Upsell additional services using low-pressure, high-integrity methods that meet customers' needs.
  • Provide accurate estimates for repairs and maintenance work.
  • Inspect repair quality and notify customers when vehicles are ready for pick-up.

What We Offer:

  • Competitive salary ($60,000-$70,000 per year)
  • Bonus structure tied to performance and customer satisfaction.
  • Comprehensive health insurance package.
  • Paid time off and holidays.

Join Our Team:

Vaughan Automotive - Mike Calvert Toyota is committed to fostering a positive and inclusive work environment where our team members can grow and succeed. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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