Business Services Specialist

6 days ago


Farmington, Missouri, United States First State Community Bank Full time
Job Title: Business Services Specialist

First State Community Bank is seeking a highly skilled Business Services Specialist to join our Retail Business Services Department. As a key member of our team, you will be responsible for promoting and selling our business services to new and existing customers while coaching our internal teams on how to build successful partnerships with our customers.

Key Responsibilities:
  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Identify and recommend business services that meet our customers' needs, including insurance, financial management, and other strategies that improve efficiencies, practices, and cash flow
  • Work closely with our internal teams to develop and implement effective sales strategies and tactics
  • Provide exceptional customer service and support to ensure a positive experience for our customers
  • Stay up-to-date on industry trends and developments to ensure our customers receive the best possible solutions
Requirements:
  • Excellent written and oral communication skills
  • Strong advisory skills, with the ability to recognize customer needs and connect services to meet those needs
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong knowledge of cash management products, including merchant services, commercial credit cards, ACH, wire transfer services, remote deposit capture, business online banking, and positive pay
What We Offer:
  • Competitive pay and benefits package, including a variable compensation program based on team performance
  • 401(k) with generous employer match benefit
  • Helpful, qualified, and available leadership
  • A caring, stable work environment


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