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Sales Associate
2 months ago
Job Title: Counter Sales Associate
Job Summary:
We are seeking a highly skilled Counter Sales Associate to join our team at Paul Caf in Qatar-Vendome Mall. As a Counter Sales Associate, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and organized environment.
Key Responsibilities:
- Greet and serve walk-in customers with a high level of service, utilizing product knowledge and established procedures.
- Participate in opening and closing duties, adhering to norms and internal procedures.
- Record and report daily training, taste panels, and wastage forms, as well as any complaints or operational issues to the Manager.
- Communicate operation details clearly to the team, ensuring a proper handover process.
- Place orders for needed products from the Stock Keeper, in coordination with the Restaurant Manager/Assistant Manager.
- Maintain a clean environment by implementing hygiene practices, such as the Clean as you go policy and sanitation of the counter display.
- Process orders received from Waiters, setting them according to serving standards, and presenting them to customers within the serving timeframe.
- Receive and prepare take-away orders, ensuring they are wrapped according to standards, and take special orders from customers.
- Handle cash payments, including exchange and money transactions, while following set policies.
Requirements:
- High School Degree
- 0-1 year of experience in customer service
- Fluency in English
- Analytical Thinking: level 1
- Attention to details: level 2
- Change and Adaptability: level 1
- Cultural Awareness: level 1
- Customer Focus: level 1
- Planning and Organizing: level 2
- Teamwork: level 2
Organization:
Paul Caf
Qatar-Vendome Mall
Full-time