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Sports Betting Associate

2 months ago


Florence Indiana, United States Boyd Gaming Full time

Role Overview:


The Sports Betting Associate plays a crucial role in facilitating a seamless and prompt exchange of cash for wagers from patrons.

This position is integral to the Sports Betting operation, responsible for ticket sales and ensuring accurate payout processing.


Key Responsibilities:
Essential functions and tasks must be executed with or without reasonable accommodation.

The Sports Betting Associate delivers swift, courteous, and precise service to patrons.


Processes bets and parlay cards, issuing tickets for all sporting events from guests in a professional and respectful manner, utilizing a race and sports computer system.


Receives sports or parlay tickets from patrons and disburses winnings to those presenting successful tickets and vouchers, employing a race and sports computer system.


Maintains and reconciles a cash drawer for issuing and redeeming tickets and vouchers, adhering to void procedures and cash handling protocols.

The Sports Betting Associate ensures a tidy and well-stocked service window for subsequent shifts.

Accurately processes transactions and maintains reconciliations.

The Sports Betting Associate must be knowledgeable of all terms and conditions related to sports wagering.

Must possess a comprehensive understanding of all lines and odds within the Sportsbook.


The Sports Betting Associate will meticulously complete all necessary Company, federal, state, tax, and/or gaming regulation records and forms.

Uphold confidentiality of sensitive information acquired during standard operational procedures.

The Sports Betting Associate will perform all duties in alignment with established Company, departmental, and regulatory policies and procedures.

Additional duties as assigned.

Qualifications:
High School diploma or GED is required.

Experience in Customer Service is essential.

Prior experience in cash handling is mandatory.

Six (6) months of experience in race and sports wagering is preferred.

A strong background and comprehensive knowledge of the gaming industry and betting processes are advantageous.

Ability to operate the Sportsbook tracking system and Title 31 software system is preferred.

Must be available to work various shifts and flexible hours.

Must be able to obtain and maintain any necessary licenses and/or certifications.

Must be at least 21 years of age.

Company Culture:


Boyd Gaming Corporation is recognized as a leader in the gaming industry across the United States.

We are committed to continuous evolution and maintaining our leadership position within the sector.


Our historical success, current business philosophies, and strategic planning enable Boyd Gaming Corporation to maximize value for our shareholders, team members, and communities.

Corporate Mission:


As members of Boyd Gaming Corporation, we operate with the utmost integrity, relying on the competence and friendliness of each individual in our organization to provide entertainment and service that meets our customers' needs.


Through collaboration, we aim to enhance shareholder value, establish ourselves as a leading company in our industry, and create opportunities for all while supporting and enriching our communities.

Company Vision:

Boyd Gaming is among the nation's foremost casino entertainment companies.

We embody the essence of a Fortune 1000 company while retaining the values of a family-owned business, focused on sustainable growth for our shareholders.

This philosophy distinguishes us from our competitors, making us unique in our field.


From our inception in the 1970s, we have committed to our shareholders and team members to foster an operating style centered around family.

In a competitive landscape, our Boyd Style of hospitality has become our defining characteristic.


Looking ahead, we will remain dedicated to our three primary objectives: enhancing our operational performance, executing our growth strategy, and advancing our branding initiatives.

We are confident in our Company's strength to successfully navigate future challenges.