Retail Operations Associate

4 weeks ago


Florence, Alabama, United States Dick's Sporting Goods Full time
Role Overview:

At Dick's Sporting Goods, we're passionate about helping athletes achieve their goals. As a Retail Operations Associate, you'll play a critical role in creating a positive shopping experience for our customers. Your responsibilities will include greeting customers, processing merchandise, and maintaining a well-organized store environment.

Key Responsibilities:
  • Greet customers and proactively approach them to understand their needs and support their shopping experience.
  • Process merchandise and maintain a clean and organized store environment.
  • Uphold company merchandising and presentation standards.
  • Assist with unloading trucks, processing freight, and executing transfers.
  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.
  • Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
  • Create an inclusive store environment where everyone feels welcome and safe.
  • Take an all-hands-on-deck approach to support the team across the store.

Teammate Traits:
Our teammate traits define the behaviors that drive our business and ensure a great teammate and athlete experience. They include:
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented

Qualifications:
  • Prior retail sales, operations, maintenance, or customer-focused experience preferred
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively
  • Ability to work extended periods of time standing or walking
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform


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