Retail Operations Associate
4 weeks ago
At Dick's Sporting Goods, we're passionate about helping athletes achieve their goals. As a Retail Operations Associate, you'll play a critical role in creating a positive shopping experience for our customers. Your responsibilities will include greeting customers, processing merchandise, and maintaining a well-organized store environment.
Key Responsibilities:
- Greet customers and proactively approach them to understand their needs and support their shopping experience.
- Process merchandise and maintain a clean and organized store environment.
- Uphold company merchandising and presentation standards.
- Assist with unloading trucks, processing freight, and executing transfers.
- Fulfill the company-defined customer experience by completing all processes according to our service level standards.
- Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
- Create an inclusive store environment where everyone feels welcome and safe.
- Take an all-hands-on-deck approach to support the team across the store.
Teammate Traits:
Our teammate traits define the behaviors that drive our business and ensure a great teammate and athlete experience. They include:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
Qualifications:
- Prior retail sales, operations, maintenance, or customer-focused experience preferred
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively
- Ability to work extended periods of time standing or walking
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform
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