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Salesforce Marketing Cloud Expert

1 month ago

Fort Worth, Texas, United States INSPYR Solutions Full time
Salesforce Marketing and Commerce Cloud Subject Matter Expert

We are seeking an experienced Salesforce Marketing and Commerce Cloud Subject Matter Expert to join our team as an independent consultant. This role requires a professional with deep expertise in enterprise environments and strong customer-facing and consultative skills.

Key Responsibilities:
  • Serve as the primary SME for Salesforce Marketing and Commerce Cloud solutions within large-scale enterprise environments.
  • Provide strategic guidance and technical expertise to stakeholders, ensuring best-in-class implementations that align with business objectives.
  • Collaborate with internal teams and clients to design, develop, and optimize Salesforce Marketing and Commerce Cloud solutions.
  • Engage in client-facing activities, including workshops, strategy sessions, and solution presentations, to deliver high-impact consulting services.
  • Offer insights and recommendations on best practices, emerging trends, and innovations in the Salesforce ecosystem.
  • Lead or participate in end-to-end project lifecycles, from requirements gathering and solution design to delivery and post-implementation support.
  • Troubleshoot and resolve complex technical issues, leveraging deep knowledge of Salesforce Marketing and Commerce Cloud architecture.
  • Act as a liaison between business stakeholders and technical teams to ensure successful solution delivery.
  • Provide training, mentoring, and guidance to client teams on Salesforce Marketing and Commerce Cloud functionalities.
Qualifications:
  • Extensive experience (10+ years) with Salesforce Marketing and Commerce Cloud solutions, preferably in large, enterprise environments.
  • Proven expertise in customer-facing roles, with a strong focus on consultative and problem-solving skills.
  • Strong understanding of enterprise architecture and ability to design scalable solutions for complex organizations.
  • Ability to translate business requirements into technical solutions, ensuring seamless integration with existing systems.
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
  • Experience with multi-channel marketing strategies, eCommerce solutions, and personalization tools within Salesforce.
  • Strong knowledge of Salesforce integrations, including APIs and third-party systems.
  • Salesforce certifications in Marketing Cloud and Commerce Cloud (highly preferred).
About INSPYR Solutions

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.