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Business Process Improvement Specialist

2 months ago

Minneapolis, Minnesota, United States HCLTech Full time
Job Summary

This role is responsible for driving business process improvements and leading change management initiatives to enhance operational efficiency and customer satisfaction.

Key Responsibilities
  • Develop and implement process improvements to reduce costs, improve revenue, and enhance productivity.
  • Collaborate with cross-functional teams to design and implement solutions that meet business requirements.
  • Measure and analyze process improvement benefits to ensure effective implementation.
  • Provide direction and oversight to project teams to ensure successful project delivery.
  • Build and maintain relationships with internal and external stakeholders to ensure effective communication and collaboration.
Requirements
  • Bachelor's degree in Business Management or related field, or equivalent work experience.
  • 10+ years of experience in the Education industry, with expertise in Lean Six Sigma, Employee Management, and Continuous Improvement.
  • Proficient in MS Office, with experience in SAP a plus.
Core Competencies
  • Strategic Thinking: Plans and makes decisions within the framework of the organization's strategic intent.
  • Leadership: Inspires and motivates others to perform well, effectively influences actions and opinions of others.
  • Develop Relationships: Builds and maintains relationships that incorporate cooperation, trust, and respect.
  • Project Management: Coordinates projects by developing project plans, communicating changes and progress, and managing project team activities.
  • Attention to Detail: Completes work in a thorough and complete manner, provides detailed information, and tracks details at all times.
What We Offer

HCLTech offers a dynamic and challenging work environment, with opportunities for professional growth and development.