Implementation Specialist

3 days ago


Cincinnati, Ohio, United States Kardex Full time

Job Purpose



The Implementation Engineer is a crucial member of our team at Kardex, responsible for safely, efficiently, and successfully commissioning, testing, and deploying the AutoStore system and any additional equipment within the project scope. This role requires a high degree of customer orientation, as the Implementation Engineer will lead training efforts for customer personnel on the Kardex scope of work and test all hardware aspects of the system prior to handover.





Key Responsibilities





  • Perform commissioning of the AutoStore system and participate in end-to-end testing of the entire integrated system.

  • Develop and execute comprehensive training plans for customer personnel on the AutoStore and supplied subsystems.

  • Collaborate with cross-functional teams to develop integrated testing plans that ensure seamless system integration.

  • Support customers during the post-handover ramp-up period, providing technical guidance and assistance as needed.

  • Travel to project sites, with an estimated 40% of time spent on the road, to support customer-facing initiatives and ensure successful project execution.



Requirements



To succeed in this role, candidates should possess:





  • A Bachelor’s degree in business, engineering, IT, or software fields.

  • Excellent communication and interpersonal skills, with the ability to establish effective working relationships across teams.

  • Proven experience in automation systems, with AutoStore experience being a significant advantage.

  • Excellent troubleshooting ability and software acumen, with a proven portfolio of successful implemented projects.

  • Ability to work in a project team environment, with a strong focus on collaboration and customer satisfaction.



What We Offer



As a member of our team, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the success of Kardex. If you are a motivated and customer-focused professional with a passion for technology, we encourage you to apply for this exciting opportunity.



About Kardex



Kardex is a leading provider of innovative storage and retrieval solutions, dedicated to helping businesses optimize their operations and improve customer satisfaction. Our team is passionate about delivering exceptional results, and we are committed to building long-term relationships with our customers.



How to Apply



Interested candidates should submit their application, including a cover letter and resume, to careers@kardex.com.



Original Language Code



en



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