Store Manager

1 week ago


Honolulu, Hawaii, United States The Salvation Army Full time
Job Title: Store Manager

At The Salvation Army, we are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals to achieve sales and income budget expectations while managing expenses to maximize profitability.

Key Responsibilities:
  • Plan and direct the day-to-day operations of the store, including opening and closing procedures, point of sale operations, inventory management, and donations.
  • Hire, train, and direct the store team to ensure proficiency of processes and responsible for the development and performance coaching of all store employees.
  • Ensure high levels of customer and donor satisfaction through excellent service and maintain good community relations.
  • Responsible for supervision, support, and conduct reporting of program beneficiaries if/when Work Therapy Assignments are put in place at your location.
  • Responsible for the protection and security of store currency, inventory, and property.
Requirements:
  • Minimum of 3 years of supervisor/management experience in a retail environment.
  • Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
  • Valid Driver's license, successfully pass a MVR check (required), proof of insurance, and access to a motor vehicle.
  • Must pass background check, which will include Criminal History and Sex Offender Registry.
Core Competencies:
  • Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions.
  • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
  • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.
  • Project Management - Prioritize and plan work activities; use time efficiently; Organize work schedules of others and assign tasks.
  • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values, and objectives.
  • Managing People - Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate's skills and encourage growth; Improve processes, products, and services.

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