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Store Manager
2 months ago
Embark on a rewarding career journey with Team Car Care/Jiffy Lube as a General Manager. As a key player in our team, you'll enjoy a dynamic role that offers continuous growth and development opportunities.
Responsibilities- Provide exceptional guest service, answer questions, and resolve guest problems and complaints.
- Maintain inventory control, including ordering and receiving products, and understand factors affecting sales and profit.
- Responsible for budgeting, sales forecasts, and P/L performance, as well as maintaining the building, equipment, and grounds.
- Troubleshoot and coordinate the ongoing maintenance of the POS system.
- Supervise and train teammates, including scheduling, coaching, performance management, and performance appraisals.
- Hold teammates accountable and utilize appropriate performance management techniques when necessary.
- Arrange for employment advertising, interview, and select teammates.
- Monitor staffing levels and adjust accordingly to maintain labor control.
- Conduct Teammate Orientation meetings if needed at your location.
- Provide safety, security, and environmental leadership for all store personnel.
- Be prepared to provide swift and accurate direction to teammates or guests who may become injured on the job.
- Open and close the store as necessary.
- Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary.
- Maintain and enforce proper cash controls.
- Partner with the Loss Prevention Department to ensure LP policy compliance.
- Assist at other locations as directed.
- Establish clear expectations to the team, delegate effectively, and promote the Respect in the Workplace policy.
- Maintain an Open-Door policy, be approachable, and communicate regularly with all team members.
- Follow up on all issues in a timely manner.
- Hold subordinates accountable, confront unacceptable performance, and discipline appropriately.
- Meet company goals, providing clear vision/direction/strategy to subordinates and setting the example for attitude, professionalism, and work ethic at the location.
At Team Car Care/Jiffy Lube, we foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. We offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.
As a General Manager, you'll be at the forefront of our team's success, leading the way in training and supervising our enthusiastic store teammates. You'll dive into a variety of tasks to ensure our store operates smoothly and efficiently, from overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards.
We're committed to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. If you're a hard worker with a strong work ethic, independently motivated to produce results with limited influence from others, and able to review, analyze, and interpret information, identify problems, and make decisions, we encourage you to apply for this exciting opportunity.
