VIP Guest Experience Specialist
3 weeks ago
About the Job
">As a VIP Guest Experience Specialist at Calder Casino, you will have the opportunity to develop and coordinate programs to attract VIP players and host such guests to ensure guest satisfaction and repeat visits.
">Responsibilities
">- ">
- Developing and implementing strategies to attract and retain VIP guests.">
- Managing guest requests and owning all issues, resolving them quickly and following up to ensure the guest's satisfaction.">
- Ensuring all hosted guests stay informed of all events and promotions, using all channels of communication.">
- Participating in telemarketing efforts to confirm attendance and execute special events.">
Requirements
">- ">
- Minimum two years' casino experience.">
- Knowledge of OASIS Player Tracking System, Microsoft Products.">
- Ability to obtain a valid gaming license.">
- Bilingual skills in English (Spanish is preferred).">
What We Offer
">Competitive salary range: $50,000 - $70,000 per year, depending on experience.
">A comprehensive and competitive benefits package and other perks for eligible Team Members.
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