Contact Center Technology Architect
3 days ago
As a Genesys Cloud Solutions Engineer, you will work closely with cross-functional teams to ensure the seamless integration of Genesys Cloud solutions into our existing infrastructure. You will design and implement Genesys Cloud solutions to meet specific business needs, configure and customize Genesys Cloud applications for optimal performance and functionality, and integrate Genesys Cloud with existing systems and third-party applications. Additionally, you will monitor Genesys Cloud performance and troubleshoot any issues that arise, provide support for tickets and requests related to voice applications and services, deliver excellent customer service during the troubleshooting process, ensure timely issue resolution, and train T1 Engineers on new voice applications and services as needed. The estimated salary for this position is $85,000 - $110,000 per year.
You will have a strong understanding of contact center operations and telephony concepts, proven experience with the Genesys Cloud platform (PureCloud or CX Cloud), including configuration, administration, and troubleshooting, and proficiency in workforce management (WFM) tools such as NICE CX Cloud and Verint systems. Strong troubleshooting skills for diagnosing and resolving issues related to Genesys applications, infrastructure, and integrations are also required. Excellent problem-solving skills with keen attention to detail and effective communication and collaboration skills for working with cross-functional teams are essential. The estimated salary for this position is $85,000 - $110,000 per year.
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Genesys Cloud Solutions Architect
1 day ago
Lake Forest, Illinois, United States Grainger Businesses Full timeJob Title: Genesys Cloud Solutions ArchitectAbout Grainger BusinessesWe are a leading industrial distributor with a presence in North America, Japan, and the UK. Our goal is to provide value to customers, foster a positive work environment, and achieve strong financial results.About the RoleWe are seeking a skilled Genesys Cloud Solutions Architect to join...
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SAP Architect III
3 days ago
Lake Forest, Illinois, United States Grainger Full timeWe are looking for a highly skilled SAP Architect III to join our team at Grainger.About the RoleThe Senior Solutions Architect (Supply Chain) will be responsible for setting the technology direction within Grainger's North American Supply Chain. This role will collaborate with business functions, product/portfolio managers, other Architects, and technology...
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Senior Supply Chain Architect
1 week ago
Lake Forest, Illinois, United States Grainger Full timeAbout the Role">The Senior Solutions Architect (Supply Chain) is a senior technical leader at Grainger's North American Supply Chain, setting the technology direction and solving challenging business problems through technology, engineering, and leadership.This role collaborates with business functions, product/portfolio managers, other Architects, and...
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Chief Supply Chain Architect
1 day ago
Lake Forest, Illinois, United States Grainger Full timeAbout the RoleWe are seeking a highly experienced Senior Solutions Architect III to lead our North American Supply Chain technology strategy. This is an exciting opportunity to drive business growth and innovation by leveraging cutting-edge technologies and collaborating with cross-functional teams.The successful candidate will have a deep understanding of...
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Cloud Platform Architect
7 days ago
Lake Forest, Illinois, United States Grainger Businesses Full timeJob Title: Infrastructure Automation EngineerThe estimated salary for this position is $95,000 - $120,000 per year.Grainger Businesses is seeking an experienced Infrastructure Automation Engineer to join our team. As a key member of our Grainger Voice team, you will be responsible for designing, implementing, and maintaining our Genesys Cloud platform. Your...
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Genesys Cloud Solutions Expert
7 days ago
Lake Forest, Illinois, United States Grainger Businesses Full timeAbout This RoleWe are seeking a highly skilled Cloud Platform Architect to design, implement, and maintain our Genesys Cloud platform. The estimated salary for this position is $105,000 - $130,000 per year.As a member of our Grainger Voice team, you will work closely with cross-functional teams to ensure the seamless integration of Genesys Cloud solutions...
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Business Systems Architect
7 days ago
Lake Forest, Illinois, United States Precise Solutions Full timeJob OpportunityWe are seeking a talented Business Systems Architect to join our team at Precise Solutions. This role will play a critical part in shaping the digital transformation of our global pharmaceutical client.The successful candidate will be responsible for designing and implementing business systems that meet the needs of our clients. They will also...
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Senior SAP Solutions Architect Lead
3 weeks ago
Lake Forest, Illinois, United States Abbott Laboratories Full timeAbbott Laboratories is a global leader in healthcare innovation, with a mission to improve people's lives at all stages. Our cutting-edge technologies span the healthcare spectrum, from diagnostics and medical devices to nutritionals and pharmaceuticals.We're seeking an experienced Senior SAP Solutions Architect Lead to join our team, bringing expertise in...
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Senior IT Architect Lead
3 days ago
Lake Forest, Illinois, United States Trustmark Full timeAbout TrustmarkAt Trustmark, our mission is to improve wellbeing for everyone. We're a culture grounded in equality, born from our caring culture. Our goal is to build trust by ensuring associates feel respected, valued, and heard.Job DescriptionAs a Senior Domain Architect, you'll work closely with IT leadership and business stakeholders to design and...
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Lead SAP Architect for OTC Solutions
3 weeks ago
Lake Forest, Illinois, United States Abbott Laboratories Full timeAre you a seasoned expert in SAP architecture with a passion for leading complex projects?Abbott Laboratories, a global healthcare leader, is seeking an experienced SAP Solutions Architect to join our team. As a key member of our organization, you will play a critical role in driving the implementation of our SAP strategy and ensuring seamless integration...
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Cloudious LLC ServiceNow Enterprise Architect
3 weeks ago
Lake Forest, Illinois, United States Cloudious LLC Full timeJob Title: Cloudious LLC ServiceNow Enterprise ArchitectJob Type: ContractEstimated Salary: $120,000 - $180,000 per yearJob Description:About the RoleWe are seeking an experienced Infra. Architect with 8 to 12 years of experience to join our team at Cloudious LLC. The ideal candidate will have extensive knowledge in ServiceNow Enterprise Service Management,...
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Enterprise SAP Solutions Architect
1 day ago
Lake Forest, Illinois, United States Abbott Full timeAbout AbbottAbbott is a leading global healthcare company that empowers people to live their best lives at every stage of life. Our diverse portfolio spans diagnostics, medical devices, nutritionals, and pharmaceuticals, helping us make a meaningful impact worldwide.We continuously push the boundaries of medical science and technology, anticipating future...
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Healthcare Solutions Architect
3 weeks ago
Lake Forest, Illinois, United States Abbott Full timeAbout AbbottAbbott is a leading global healthcare company that develops life-changing technologies to improve people's health.We have a rich portfolio of innovative products and services in diagnostics, medical devices, nutritionals, and pharmaceuticals.Our Mission:To help people live more fully at all stages of life.Job DescriptionWe are seeking an...
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Technical Director
3 days ago
Lake Forest, Illinois, United States Grainger Full timeAbout the TeamThe Senior Solutions Architect (Supply Chain) will report to the Director, Solutions Architectire and collaborate with business functions, product/portfolio managers, other Architects, and technology delivery teams to identify, plan, design, and lead implementation of technology solutions.This role requires proven experience designing custom...
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Domain Expert in Digital Transformation
3 days ago
Lake Forest, Illinois, United States Trustmark Full timeAbout TrustmarkWe're a company that values diversity, inclusion, and mutual respect. Our team is passionate about making a positive difference in people's lives.Role OverviewAs a Senior Domain Architect, you'll be responsible for leading the evaluation and selection of technology to solve operational business needs within a business unit domain. You'll work...
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Infrastructure Automation Engineer
3 days ago
Lake Forest, Illinois, United States Grainger Businesses Full timePosition OverviewGrainger Businesses is looking for a talented Genesys Cloud Solutions Expert to join our team. The estimated salary for this position is $90,000 - $115,000 per year.You will be responsible for designing, implementing, and maintaining our Genesys Cloud platform, working closely with cross-functional teams to ensure seamless integration. Your...
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Lake Forest, Illinois, United States Diverse Lynx Full timeJob Description/ ResponsibilitiesAs a ServiceNow Infrastructure Architect at Diverse Lynx LLC, you will be responsible for designing and implementing infrastructure solutions that meet business requirements. This includes overseeing the integration of ServiceNow ITSM with existing systems to ensure seamless operations.Key Responsibilities:Design and...
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Senior Business Systems Architect
3 weeks ago
Lake Forest, Illinois, United States Grainger Businesses Full timeAbout Grainger Businesses:Grainger is a leading distributor with operations primarily in North America, Japan, and the United Kingdom. Our purpose is to serve more than 4.5 million customers with a wide range of products that keep their operations running and their people safe.We're looking for passionate individuals who can drive our company forward. As one...
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End User Solutions Engineering Specialist
3 weeks ago
Lake Forest, Illinois, United States Insight Global Full time**Job Overview**Insight Global is seeking a skilled End User Solutions Engineer to join our team. This individual will be responsible for designing and implementing innovative solutions to improve end user technology experiences.**Estimated Salary:** $120,000 - $180,000 per yearAs an End User Solutions Engineer at Insight Global, you will collaborate with...
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Cloud VoIP Applications Engineer
3 days ago
Lake Forest, Illinois, United States ZipRecruiter Full timeJob Description:We are looking for a Cloud VoIP Applications Engineer to join our team. As a Cloud VoIP Applications Engineer, you will design, develop, and deploy cloud-based high-performance voice and digital media applications for public safety answering points (PSAP) utilizing best engineering practices.You will define component architecture based on...