Vehicle Repair Coordinator
4 days ago
Job Summary:
The Faulkner Automotive Group is seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless communication, and driving sales growth.
Key Responsibilities:
- Meet and greet customers, gathering information about their vehicle and addressing any concerns
- Conduct thorough vehicle inspections, identifying potential issues and recommending necessary repairs
- Communicate effectively with customers, technicians, and management to ensure timely and accurate repairs
- Upsell and cross-sell services and products to increase revenue and customer satisfaction
- Maintain accurate records and reports, ensuring compliance with company policies and procedures
Requirements:
- Valid driver's license
- Previous experience in vehicle repair or customer service preferred
About Us:
The Faulkner Automotive Group is a family-owned and operated automotive group serving Central and Southeastern Pennsylvania with a wide range of vehicles and services. Our dealership group is composed of 31 locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
What We Offer:
- Competitive salary and commission structure
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) plan with company match
- Paid time off and holidays
- Employee discounts and referral bonuses
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