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Plumbing and HVAC Sales Professional

2 months ago

Albany, New York, United States VP Supply Corp Full time
Job Overview

VP Supply Corp, a leading distributor of plumbing, HVAC, and electrical supplies, is seeking a highly motivated and customer-focused Counter Sales Associate to join our Albany branch.

We are a renowned leader in the plumbing and HVAC wholesale industries, with a team of experienced professionals dedicated to providing exceptional customer service and support.

Key Responsibilities
  • Customer Service: Meet and greet all customers at point of sale with service, respect, and knowledge.
  • Needs Analysis: Consult with customers to analyze both current and future needs to determine the most appropriate level of service/sales.
  • Product Knowledge: Use company-provided systems to improve planning and collect customer history, and maintain a neat counter area and product displays.
  • Order Management: Review open order report on a weekly basis and build and maintain customer relationships.
  • Product Expertise: Demonstrate comprehensive company product knowledge to customers and effectively articulate company's competitive advantage.
  • Market Awareness: Remain up to date on market, customers, suppliers, and competitors.
  • Product Training: Learn and demonstrate competence in features and functionality of all product lines.
  • Warehouse Support: Provide occasional order picking and miscellaneous warehouse duties, as the need arises.
Requirements
  • Experience: 1 – 3 years of experience in plumbing and/or HVAC industry, with inside/counter sale-oriented background.
  • Industry Knowledge: Experience in electrical industry is a plus.
  • Customer Service Skills: Demonstrated superior customer service skills.
  • Technical Skills: Strong computer skills, including high proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Reliability: Must have reliable daily transportation to branch location.
Preferred Qualifications
  • Wholesale Distribution Experience: Wholesale distribution experience is preferred.
  • Applicable Sales Experience: Applicable sales experience is preferred, but training will be provided to the right candidate.
Work Environment/Physical Demands
  • This job operates in a retail setting. This position routinely uses standard office equipment such as computers and phones. While a somewhat sedentary role, frequent standing on feet up to 8 hours/day and some lifting or carrying of items up to 50 pounds may occasionally be required.