Career Opportunities as a Resolution Professional

6 days ago


Portland, Oregon, United States Pacific Office Automation Full time
Job Overview

Pacific Office Automation, a leading document imaging and technology dealership, is seeking an Account Resolution Specialist to join our team in Beaverton, OR.

About the Role

This fast-paced sales office position involves making outbound calls on past-due accounts, analyzing aging reports, and demonstrating professionalism in interactions with coworkers, customers, and vendors.

Key Responsibilities
  • Making proactive phone calls to resolve customer discrepancies and disputes
  • Documenting account activities and utilizing analytical skills to prioritize projects
  • Demonstrating effective communication and problem-solving skills in a dynamic environment
Requirements
  • Advanced problem-solving skills and ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and excellent communication skills
Preferred Qualifications
  • 2 years of collection experience or relevant background in sales or customer service
Benefits and Compensation
  • A competitive salary range of $17-20/hour, depending on experience
  • Medical, dental, vision, and life insurance plans
  • 401(k) matching program and paid time off
  • FSA and HSA programs
Diversity and Inclusion

Pacific Office Automation is an equal employment opportunity employer, committed to creating an inclusive work environment where all voices are valued and respected.



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