Warehouse Customer Service Associate
4 days ago
About the Job:
We are seeking an exceptional individual to fill the role of Warehouse Customer Service Associate at Dal-Tile, a leading manufacturer and marketer of ceramic, porcelain, glass, and metal tile.
Key Responsibilities:
- Provide excellent customer service by waiting on customers, assisting with order requirements, answering inquiries, and providing samples.
- Resolve customer complaints in a timely and professional manner.
- Process payments, reconcile DSRs and cash box, prepare bank deposits, and balance petty cash box.
- Enter customer orders, create plant/RDC orders, and complete stock replenishment orders.
- Operate crane forklift equipment safely and efficiently.
- Maintain a clean and organized facility by sweeping, trash removal, restroom cleaning, and general office maintenance.
Requirements:
- High school diploma or equivalent experience.
- 1+ years of customer service experience and warehouse experience.
- Forklift experience is a plus.
Estimated Salary: $45,000 - $55,000 per year, depending on location and experience.
Benefits:
- Competitive salary.
- Benefits package including medical, dental, and vision insurance.
- 401(k) retirement plan.
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