Warehouse Customer Service Associate

4 days ago


Bedford Heights, Ohio, United States Daltile Full time

About the Job:

We are seeking an exceptional individual to fill the role of Warehouse Customer Service Associate at Dal-Tile, a leading manufacturer and marketer of ceramic, porcelain, glass, and metal tile.

Key Responsibilities:

  • Provide excellent customer service by waiting on customers, assisting with order requirements, answering inquiries, and providing samples.
  • Resolve customer complaints in a timely and professional manner.
  • Process payments, reconcile DSRs and cash box, prepare bank deposits, and balance petty cash box.
  • Enter customer orders, create plant/RDC orders, and complete stock replenishment orders.
  • Operate crane forklift equipment safely and efficiently.
  • Maintain a clean and organized facility by sweeping, trash removal, restroom cleaning, and general office maintenance.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of customer service experience and warehouse experience.
  • Forklift experience is a plus.

Estimated Salary: $45,000 - $55,000 per year, depending on location and experience.

Benefits:

  • Competitive salary.
  • Benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan.


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