Customer Service Representative

5 days ago


Lafayette, Louisiana, United States Ollie's Bargain Outlet, Inc. Full time
About Us

Ollie's Bargain Outlet, Inc. is a company that lives by its core values: being a team player, being caring, and being value-obsessed.



Job Summary

We are seeking a highly motivated and customer-focused Sales and Customer Experience Associate to join our team. This role will be responsible for providing exceptional customer service, sales support, and maintaining a positive store environment.



Key Responsibilities:

Our ideal candidate will possess excellent communication skills, both written and verbal. They will be able to work effectively in a fast-paced environment, prioritize tasks, and maintain a high level of productivity while ensuring exceptional customer satisfaction.



  • Provide top-notch customer service, resolving issues promptly and efficiently
  • Support sales efforts by maintaining a clean and organized store environment, including visual merchandising and inventory management
  • Collaborate with colleagues to achieve sales goals and improve overall store performance
  • Maintain accurate records and reports as required


Requirements

To be successful in this role, you will need:



  • A strong passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Availability to work flexible hours, including weekends and holidays


What We Offer

In return for your hard work and dedication, we offer a competitive salary, opportunities for career growth and development, and a fun and dynamic work environment.


We estimate the salary for this position to be around $40,000 - $50,000 per year, based on location and experience.



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