Banking Professional

1 week ago


Baltimore, Maryland, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our team as a Teller. As a Teller, you will be responsible for providing exceptional customer service, accurately processing customer transactions, and educating customers on banking products and services.

Key Responsibilities:
  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty.
  • Process a variety of customer interactions, including transactions and customer inquiries.
  • Educate customers on banking products and services, identifying opportunities to refer customers to branch staff or PNC ecosystem partners.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems.
Requirements:
  • Customer-focused with a strong understanding of customer needs and satisfaction.
  • Ability to assess and manage risks associated with business objectives and activities.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, unless otherwise required by law, between 15 to 25 vacation days each year, depending on career level.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/careers.

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If an accommodation is required to participate in the application process, please contact us via email at accommodationrequest@pnc.com.



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