Service Advisor
2 days ago
About the Role: As a Service Advisor at AutoNation, you will play a critical part in delivering exceptional customer experiences and driving sales growth in our state-of-the-art service departments.
- Key Responsibilities:
- Establish and maintain strong relationships with customers to understand their vehicle needs and provide personalized solutions.
- Determine vehicle requirements through inspections, walk-arounds, and test drives, utilizing your knowledge of automotive products and services.
- Effectively communicate with service technicians and parts associates to ensure timely completion of work and meet customer expectations.
- Produce repair orders with transparency, including cost and time estimates, to build trust with customers.
- Follow up with customers to ensure satisfaction and address any concerns, closing sales opportunities and fostering loyalty.
- Minimum Qualifications:
- High school diploma or equivalent.
- Proven ability to provide exceptional customer experiences and set/achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Valid in-state driver's license and safe driving record.
- Prior sales experience preferred but not required.
- Competitive Compensation and Benefits:
- Health, dental, and vision insurance plans.
- Maternity benefits and a healthy work-life balance.
- Exclusive discounts on medications through RX Pet.
- Associate purchase and discount programs for vehicles, services, and AutoGear.
- Access to amazing deals and discounts through YouDecide.
- Opportunities to participate in our DRVPNK mission and make a positive impact on cancer research and treatment.
About AutoNation: We are committed to creating a diverse, equitable, and inclusive environment in our workplace and services. We welcome candidates from all backgrounds who are passionate about making a positive impact in the automotive industry.
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