Service Advisor
7 days ago
- Greet customers promptly and professionally.
- Obtain and verify customer and vehicle information.
- Clearly communicate vehicle symptoms and recommended maintenance to customers.
- Determine and recommend maintenance based on vehicle age, mileage, and history.
- Prepare accurate estimates of labor and parts costs.
- Update customers on the status of their vehicle repairs.
- Verify final invoices with the work performed.
- Explain completed work and charges to customers.
Service Advisor Requirements:
- Proven record of achieving exceptional customer satisfaction.
- Prior experience as a service advisor, assistant lane manager, or service consultant.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
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