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Shift Manager
2 months ago
Job Title: Shift Leader
Job Summary:
We are seeking a highly skilled and motivated Shift Leader to join our dynamic team at Dunkin'. As a Shift Leader, you will be responsible for coaching Crew Members throughout their shift to execute Dunkin' operational standards and deliver a great guest experience.
Key Responsibilities:- Team Environment: Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
- Operations Excellence for Guest Satisfaction: Hold guests as the highest priority and role model exceptional guest service. Drive a sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
- Profitability: Ensure restaurant standards and marketing initiatives are properly executed during the shift. Follow all systems and processes to control labor costs, food costs, and cash throughout the shift.
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- At least 18 years of age (where applicable)
- High School diploma (or equivalent)
- Cash Tips
- Career development and growth
- Discounted college degree program
- Competitive Pay and Weekly Wage
- Direct Deposit for convenience
- Free break Meals (restrictions apply)
- Paid Time Off*
- Healthcare and Dental*
- Bereavement leave*
*eligibility requirements