Premier Personal Lines Client Service Manager

3 weeks ago


Kendallville, Indiana, United States GGB - Global Full time
{"title": "Client Service Manager for Personal Lines", "content": "About the Role

We are seeking a skilled Client Service Manager to join our Personal Lines team at GGB - Global. As a key member of our team, you will be responsible for delivering exceptional customer service to a range of clients with varying needs.

Key Responsibilities
  • Answer client inquiries related to insurance billing, coverage, pricing, claims, cancellations, endorsements, inspections, documentation requests, and issues.
  • Maintain accurate client and policy data within our systems.
  • Support business growth initiatives by contributing to key outcomes such as client satisfaction and retention.
  • Foster a culture of performance and continuous improvement.
  • Deliver high-quality client service as defined by our operational standards and practices.
  • Support the business priorities of the Personal Lines team.
About You

We are looking for a candidate with a strong background in client service and/or claims management. A Bachelor's degree and 0+ years of experience or a High School degree/GED with 3+ years of experience are required. Proficiency in Microsoft Office and appropriate licensing are also necessary.

What We Offer

At GGB - Global, we offer a competitive salary, great teams, and exciting career opportunities. Our benefits package includes medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

Our Commitment to Inclusion and Diversity

We value inclusion and diversity at GGB - Global. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.

", "lang_code": "en-US"}

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