Premier Personal Lines Client Service Manager
3 weeks ago
We are seeking a skilled Client Service Manager to join our Personal Lines team at GGB - Global. As a key member of our team, you will be responsible for delivering exceptional customer service to a range of clients with varying needs.
Key Responsibilities- Answer client inquiries related to insurance billing, coverage, pricing, claims, cancellations, endorsements, inspections, documentation requests, and issues.
- Maintain accurate client and policy data within our systems.
- Support business growth initiatives by contributing to key outcomes such as client satisfaction and retention.
- Foster a culture of performance and continuous improvement.
- Deliver high-quality client service as defined by our operational standards and practices.
- Support the business priorities of the Personal Lines team.
We are looking for a candidate with a strong background in client service and/or claims management. A Bachelor's degree and 0+ years of experience or a High School degree/GED with 3+ years of experience are required. Proficiency in Microsoft Office and appropriate licensing are also necessary.
What We OfferAt GGB - Global, we offer a competitive salary, great teams, and exciting career opportunities. Our benefits package includes medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.
Our Commitment to Inclusion and DiversityWe value inclusion and diversity at GGB - Global. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.
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