Family Support Service Worker II

1 week ago

Kendallville, Indiana, United States Brightpoint Full time
Job Title: Family Support Service Worker II

Job Summary:

The Family Support Services Worker II is responsible for client intake and eligibility determination for all Brightpoint programs and financial assistance. This role promotes a positive, friendly work environment for co-workers, clients, vendors, and the general public.

Key Responsibilities:

  • Determine eligibility and enroll families into Brightpoint programs, ensuring compliance with program operations, regulations, and standards.
  • Maintain a minimum standard of quality established by the program regulations and within Brightpoint's established guidelines.
  • Collaborate with other Brightpoint departments, programs, and services to ensure maximum benefits to families.
  • Represent Brightpoint at county inter-agency meetings and other county events.
  • Implement Brightpoint Values at all times.

Requirements:

  • Minimum High School Diploma or equivalency, associate's degree preferred, plus two or more years of work experience in at least one of the following (or related) areas: consumer relations, business, administration, energy employment/job training skills, or other social services.
  • Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
  • Ability to quickly develop a thorough understanding of basic community action concepts and the numerous regulations governing the Energy Assistance and Child Care Development Fund programs.
  • Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
  • Proficient in MS Office applications.
  • High comfort level with public interaction.
  • When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000
  • Manual dexterity and visual skills required.
  • Auditory and verbal skills required for communication with clients, staff, and the public.
  • Work involving standing, sitting, bending.
  • Must be able to stand and sit for 45 minute-intervals.
  • Must be able to move 40 pounds in all directions

Equal Employment Opportunity:

Brightpoint conforms to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without any regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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