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Technical Content Specialist

2 months ago

Mountain View, California, United States Infinite Computer Solutions Inc Full time
Job Description:

Job Title:
Technical Content Specialist

Duration:
Contract / Full-Time Employment

Location:
Remote

Top Three Skills:
Familiarity with data management, reporting and business intelligence concepts.
Working knowledge of MS Office, Confluence, Jira, Slack, Google Docs, graphics editors and Github.

Strong analytical skills, attention to detail and ability to operate in a fast-paced environment with evolving project requirements and priorities.

About the Role:

We are seeking a highly skilled Technical Content Specialist to join our team at Infinite Computer Solutions Inc. As a Technical Content Specialist, you will be responsible for creating, updating and managing our technical and non-technical documentation.

You will work closely with engineering, product management, and other organizational stakeholders to create resources that document what our AdTech software products do, enable our partners to leverage them, and establish a strong relationship with our clients.

To be successful in this role, you must be motivated and ready to thrive in the fast-paced culture of a dynamic, growing global company.

You have an appetite to learn with a positive attitude, willing to jump in and tackle new challenges. You have strong analytical skills and the ability to deep dive into various topics in order to build useful and user-friendly content.

You are highly effective at communicating highly technical documentation to diverse audiences. You are a self-starter who thrives under pressure and enjoys team successes.

Responsibilities:
  • Produce and maintain world-class documentation, including: product documentation, user guides, and developer guides including API guides.
  • Work closely with globally distributed product managers, engineers, and other organizational stakeholders.
  • Manage the end-to-end documentation process including authoring, editing, reviewing, publishing and maintaining content.
  • Manage the style, layout and design of documents according to our house style guide.
  • Plan, schedule, and track documentation work to meet product release dates and deliverables.
Requirements:
  • 4 to 6+ years of technical writing experience, preferably in a technical domain, creating documentation and related resources for both technical and non-technical audiences.
  • Excellent English written and verbal communication.
  • Strong analytical skills, attention to detail and ability to operate in a fast-paced environment with evolving project requirements and priorities.
  • Ability to grasp complex technical concepts and translate them in comprehensive, accurate, accessible and easy to understand documentation.
  • Proven ability to work independently, collaboratively, and lead and manage multiple projects/tasks in a cross-disciplinary team.
  • Adaptability and ability to adjust to an evolving role and steady change within our fast-growing company.
  • Familiarity with a topic-based, learning objective oriented approach to creating documentation.
  • Familiarity with the AdTech industry and AdTech concepts.