Surgical Support Specialist

24 hours ago

Charleston, West Virginia, United States Stryker Employment Company, LLC Full time

Job Summary

The Surgical Support Specialist will provide clinical surgical support by managing all relevant equipment and anticipating related device needs of the O.R. staff and surgeon during surgical procedures.

Key Responsibilities

  • Manage and maintain all relevant equipment to ensure optimal performance and efficiency.
  • Anticipate and meet the device needs of the O.R. staff and surgeon during surgical procedures.
  • Troubleshoot and resolve equipment issues in a timely and effective manner.
  • Collaborate with surgeons, O.R. personnel, central processing, biomedical, and other related personnel to ensure seamless surgical operations.
  • Stay up-to-date with the latest equipment and disposable products through Stryker education training programs.
  • Provide physicians and O.R. personnel with information on new and current products.
  • Accurately record and report data metrics related to all specific job functions on a monthly basis.
  • Maintain up-to-date account information to ensure continuous high levels of service at the account.
  • Accurately record and report all surgical procedure information.
  • Adhere to all Stryker and medical facility policies, standards, and procedures.
  • Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
  • Provide on-call services, as required, by the medical facility.

Qualifications

  • Bachelor's Degree, Associate's Degree, or equivalent certifications preferred.
  • Operating Room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques preferred.
  • Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on-time yearly renewal.
  • Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
  • Ability to remain standing and/or walking for an extended period of time.
  • Basic computer skills, including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
  • Excellent time management skills with the ability to use independent judgment and critical thinking effectively.
  • Must be able to explain and generate detailed guidelines and procedures.
  • Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
  • Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
  • Must be able to observe and correct minute inconsistencies (e.g., in the printed word, product appearance, etc.).
  • Excellent analytical skills.
  • Excellent interpersonal skills.
  • Excellent equipment problem-solving skills.
  • 5-10% travel required.

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