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Patient Services Coordinator

2 months ago


Pittsburgh, Pennsylvania, United States UPMC Full time
About the Role

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at UPMC. As a Patient Services Representative, you will play a vital role in ensuring a positive experience for our patients during their visit to our Center for Fertility and Reproductive Endocrinology office.

Key Responsibilities
  • Provide Exceptional Patient Care: Welcome patients upon arrival, promote the usage of new and emerging technologies, educate patients on their financial obligations, and collect payments when applicable.
  • Schedule Appointments: Schedule subsequent appointments within the continuum of care, connecting patients to resources as needed.
  • Update Patient Information: Update patients' demographics and insurance coverage information.
  • Promote a Culture of Service Excellence: Foster an environment of service excellence, ensuring that patients receive the highest level of care and attention.
Requirements
  • High School Diploma or Equivalent
  • Experience in a Medical or Customer Service Function
  • Proficient Typing Skills
  • Knowledge of Medical Terminology
  • Act 34 Clearance
What We Offer

As a Patient Services Representative at UPMC, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.