Chief Operating Officer

3 weeks ago


Los Angeles, California, United States JBA International Full time

Job Title: Chief Operating Officer

Job Summary:

JBA International is seeking a highly experienced Chief Operating Officer to lead our firm's daily operations, strategic planning, and business development. As a key member of our executive team, you will be responsible for overseeing our case management, client relations, and administrative functions.

Key Responsibilities:

  • Operational Leadership: Oversee and manage the firm's daily operations, including case management, client relations, and administrative functions.
  • Strategic Planning: Collaborate with the Managing Partners and executive team to develop and implement long-term business strategies and growth plans.
  • Process Optimization: Identify and implement process improvements to enhance the efficiency and effectiveness of the firm's operations.
  • Financial Management: Oversee budgeting, financial planning, and resource allocation to ensure the firm's financial health and profitability.
  • Human Resources: Lead HR initiatives including recruitment, retention, professional development, and performance management of staff.
  • Compliance and Risk Management: Ensure the firm's operations comply with all legal and ethical standards, mitigating risks to the firm.
  • Technology Integration: Leverage technology to streamline operations, improve case management, and enhance client service.
  • Client Service Excellence: Uphold the firm's commitment to delivering exceptional client service by ensuring operational practices support this objective.

Requirements:

  • Experience: Minimum of 10 years of executive-level experience, with at least 5 years in a COO or equivalent role within a legal setting, preferably in personal injury law.
  • Education: Bachelors degree in Business Administration, Law, or a related field. An MBA or JD is highly desirable.
  • Leadership: Proven track record of leadership in a law firm or similar professional services environment, with experience managing large teams and complex operations.
  • Strategic Thinking: Strong strategic planning and execution skills, with a demonstrated ability to drive growth and improve operational efficiency.
  • Financial Acumen: Deep understanding of financial management, budgeting, and resource allocation within a legal firm context.
  • Tech-Savvy: Proficiency in legal technology solutions and case management software.
  • Communication: Excellent communication and interpersonal skills, with the ability to effectively interact with attorneys, staff, and clients.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing operational challenges.


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