Senior HVAC Application Specialist

4 days ago


Libertyville, Iowa, United States CultureFit Full time
Job Summary

The ideal candidate will serve as a technical liaison between customers and our sales staff, providing technical support and guidance on the application, support, and sales of our products. This role will play a vital part in our growing technical support group, working closely with the sales team to ensure seamless support for all our products.

Key Responsibilities
  • Collaborate with engineers, contractors, and distributors to provide technical selections and design assistance
  • Support the sales team during the design and proposal phase, providing technical expertise and guidance
  • Offer technical support to customers' technicians, both remotely and on-site, as needed
  • Develop estimates and submittals for applied HVAC products, and train the sales team on these products
  • Provide technical phone support, owner equipment training, and presentations, as well as ongoing technical training for customers and employees
  • Participate in job site start-up supervision, working in various field conditions
  • Assist with parts identification and lookup for customers and our internal CSR team
  • Maintain records for start-up reports, tech calls, and quotations
  • Utilize multiple vendor-supplied software for equipment selection, sizing, and pricing
  • Contribute to the company's sales growth and successful project management from pre-sale to post-sale


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