HVAC Support Specialist
5 days ago
Virtually Connected is seeking a skilled HVAC Service Support Technician to join our team. This role plays a crucial part in ensuring seamless daily operations and providing top-notch support to our Field Service Technicians.
Key Responsibilities
- Collaborate with the Service Manager to optimize task management and streamline workflows.
- Maintain accurate and organized record-keeping, guaranteeing easy access to essential documents.
- Efficiently manage report filing and documentation, promoting a systematic approach.
- Participate in mentorship opportunities, including site visits to gain practical experience (up to 25% of working time).
- Contribute to process improvements within the support function, driving efficiency and effectiveness.
- Foster a proactive and solution-oriented mindset when tackling problems.
Required Skills and Qualifications
- Prior experience in the HVAC industry is highly valued.
- Administrative or support experience is a plus.
- Proficiency in Microsoft Office.
- Mechanical aptitude is a requirement.
- Attention to detail is essential.
Compensation Package
We offer a competitive salary of $65,000 - $75,000 per annum, commensurate with experience, and a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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