Customer Service Representative

2 months ago


Alcoa, Tennessee, United States U-Haul Full time
U-Box Customer Care Representative Job Description

Are you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider joining the U-Haul team as a U-Box Customer Care Representative.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a U-Box CCR, you will be responsible for delivering and picking up U-Box containers, providing exceptional customer service, and ensuring that our customers receive a positive experience.

Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload U-Box containers, ensuring they are properly secured and delivered to the correct location.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues that may arise.
  • Participate in ongoing training and education to improve your skills and knowledge.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment

The work environment for this role involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of health and wellness, and we offer a range of benefits to support our employees' physical and mental well-being.



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