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Veterinary Client Relations Specialist
2 months ago
Join our dedicated team at VCA Animal Hospitals as a Veterinary Client Relations Specialist. This role is essential in establishing a welcoming environment for our clients and their beloved pets.
Key Responsibilities:
- Deliver exceptional customer service by warmly greeting clients and managing incoming calls.
- Assist clients in navigating our facility and guide them to examination areas.
- Coordinate appointment scheduling and confirmations to ensure smooth operations.
- Conduct follow-up calls and outreach to potential clients.
- Clearly communicate service fees and process payments efficiently.
- Advise clients on product selections and services, including prescription needs.
- Provide educational support on general pet care and health maintenance.
- Maintain accurate medical records and manage correspondence.
- Ensure the cleanliness and organization of the hospital environment.
Working Hours:
Our facility operates Monday through Friday, with weekends off, allowing for a balanced work-life schedule.
Requirements:
Applicants should possess a minimum of one year of experience in a veterinary setting.
Flexible Scheduling:
We offer both full-time and part-time positions with adaptable hours to fit your lifestyle.
About Our Facility:
VCA Animal Hospitals is proud to maintain a reputable small animal practice with a loyal clientele. Our hospital is equipped with advanced technology and committed to a low-stress, fear-free approach to animal care. We are situated in a vibrant community, close to parks and recreational areas.
Benefits:
We foster an inclusive workplace that prioritizes your professional growth and well-being. Our benefits include:
- Leadership development opportunities
- Career advancement programs
- Continuing education allowances
- Tuition assistance
- Pet care discounts
- Comprehensive health insurance options
- Paid time off and parental leave
- 401(k) retirement plan
