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Room Attendant

2 months ago

Franklin, Ohio, United States Drury Hotels Company, LLC Full time

Become an Essential Part of Drury Hotels

At Drury Hotels, securing a position is merely the beginning. The true value lies in discovering a workplace where you are genuinely valued. Your individuality and contributions matter here.

WHAT WE OFFER YOU

More Than Just a Job

Just as our guests deserve exceptional service, so do you. Experience appreciation for your efforts and be rewarded for your accomplishments.

  • Incentives - Enjoy quarterly bonuses of up to $3200 annually based on hotel performance.
  • Work-life balance - Flexible scheduling, paid time off, discounts on stays, and complimentary accommodations.
  • Career advancement - Access to guidance, diverse training, development strategies, and leadership coaching, with over 200 internal promotions this year.
  • Health benefits - Comprehensive medical, dental, vision, prescription, life insurance, and disability coverage.
  • Retirement - A 401(k) plan with company matching.
  • Award-winning workplace - Recognized as one of Forbes' Best Midsize Employers.
We are currently seeking both full-time and part-time room attendants.

Why Work with Us?

Here, your contributions and identity are acknowledged, and you will receive fair compensation. Our multiple top employer recognitions nationwide speak volumes about our workplace culture.

We provide:
  • Discounts on stays and complimentary room nights.
  • Paid time off, along with medical, dental, vision, and life coverage.
  • Team Member Assistance Program and company-matched 401(k).
Once you join our team, you will find it hard to leave. Our team members often express that it’s because we prioritize their personal lives while fostering a close-knit, family-like environment. You can also advance your career through our internal promotion culture, as many of our managers started in entry-level positions.

Your Responsibilities Include:

In this role, you will play a vital part in creating memorable experiences for both business travelers and vacationing families. After a busy day, our guests can unwind knowing that everything is well taken care of. We provide cleaner rooms than our competitors, and the extras come at no additional cost, ensuring our guests return time and again.

As a key team member at Drury Hotels, you will collaborate with other friendly, customer-focused staff to perform daily tasks such as vacuuming, changing linens, and ensuring our bathrooms shine.

Compensation Overview
  • Potential salary increase within 90 days.
  • Quarterly bonuses up to $3200 annually based on hotel performance.
Prerequisites
  • No prior cleaning experience required.
  • Completion of 2 years of high school is necessary.
Rise. Shine. Work Happily.

Immediate Hiring Available

Pays up to $18.93 per hour.

You are valued at Drury Hotels.

Securing a job is just the beginning. Finding a workplace where you are appreciated is what truly matters. Your unique contributions make a difference at Drury Hotels.

WHAT WE HAVE IN STORE FOR YOU:

Plenty. A Lot. More.

Just as our guests expect more, you also deserve more. Be recognized for your contributions and your true self, and be duly compensated for all your achievements.
  • Career Growth - Guidance, diverse training, development plans, managerial coaching, and more, with most management roles filled through internal promotions.
  • Work-Life Balance - Flexible spending accounts, team member assistance program, paid time off, and hotel discounts.
  • Incentives - Quarterly bonuses based on collective hotel performance.
  • Health and Well-being - Medical insurance, dental coverage, vision benefits, medication, life insurance, and disability.
  • Recognized - Ranked among Forbes' Best Midsize Employers and the highest in Guest Satisfaction among Upper Midscale Hotel Chains by J.D. Power for 16 consecutive years.
  • Retirement - Employer-matched 401(k) plan.
What You Will Be Doing:
  • Maintaining a clean and welcoming environment for guests and team members.
  • Ensuring exceptional experiences for our diverse guests and team members.
  • Performing various cleaning services to uphold established standards.
  • Visually inspecting rooms to identify maintenance needs.
  • Assisting guests with linens, towels, amenities, or information as requested.
  • Delivering friendly and courteous service to ensure an exceptional guest experience.
What We Expect from You:
  • Your unique personality and positive attitude will shine at Drury Hotels.
  • We seek team members with a commitment to excellent customer service.
  • Knowledge of cleaning procedures and supplies is beneficial.
  • Ability to work independently and follow verbal and written instructions.
  • A positive and solution-oriented mindset.
BASIC FUNCTIONS AND JOB TASKS:
  • Performing a variety of cleaning services to maintain guest rooms according to established standards.
  • Visually inspecting rooms to identify maintenance needs.
  • Assisting guests by providing linens, towels, amenities, or requested information.
  • May assist in laundry or cleaning public spaces as needed.
  • Ensuring an exceptional experience for guests by promptly and efficiently handling requests and inquiries.
  • Contributing to a positive working atmosphere for our diverse team members and guests.
  • Availability to work weekends, as they are our busiest days.
GENERAL KNOWLEDGE, ABILITY, AND CAPACITY:
  • Ability to follow verbal and written instructions.
  • Understanding of cleaning procedures and supplies.
  • Capacity to work without direct supervision.
  • Commitment to delivering excellent customer service.
MENTAL AND PHYSICAL REQUIREMENTS:

EDUCATION: Requires knowledge, skills, and abilities equivalent to completing 2 years of high school.

EXPERIENCE: Prior cleaning experience is useful but not mandatory.

ESSENTIAL FUNCTIONS:
  • Ability to walk and stand throughout the entire shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily tasks.
  • Ability to lift items as needed throughout the workday.
WORKING RELATIONSHIPS:
  • Reports to the Cleaning Executive or Assistant General Manager.
  • Maintains positive working relationships with all hotel departments.
Grow. Shine. Work Joyfully.

Apply Now.

Hiring Immediately.