Site Security Supervisor
7 days ago
Brosnan Risk Consultants is seeking a highly skilled Security Operations Manager to join our team. As a Security Operations Manager, you will be responsible for overseeing the daily operations of our security team, ensuring that our clients receive exceptional service and that our security protocols are consistently met.
Key Responsibilities- Train and supervise security officers on their responsibilities and knowledge of their post assignment
- Investigate and resolve issues submitted by customers and clients, providing follow-up and reporting as required
- Ensure security officers are following company and client policies and procedures while conducting daily duties
- Schedule security officers and respond to call-offs and rescheduling of shift assignments
- Meet with client management for updates and job-related change orders
- Ensure quality of service and contract compliance by regularly inspecting security guards and their job performance
- Exercise judgment and use discretion in dealing with emergencies and security violations encountered
- Enforce standards of conduct of security officers, following up on areas of improvement
- Cover open shifts/posts when needed
- Document efficiently via supervisor site visits and remote site visit reports
- Train and coach officers on how to use the company's technology
- Communicate any technology, logistical, and operational concerns to the Operations Manager and District Manager as needed
- Valid Security Guard License and must meet all required area compliance to perform duties
- Two (2) years of Supervisory experience
- Flexible schedule - Ability to work overtime and weekends
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
- Ability to handle crises at the client site calmly and efficiently
- Display exceptional customer service and communication skills, verbal and written
- Have strong critical thinking skills as well as comparable organizational skills
- Must be able to navigate our handheld systems and apps
- Must have a valid driver's license
- Must have a reliable transportation for travel between client locations (mileage reimbursement in place)
- Competitive wage rates
- Flexible schedules
- Employee Referral Program
- Career Advancement
- Training and Professional Development
- Weekly Direct Deposit
- Recognition and Reward Programs
- Uniform and equipment provided
- Professional/Friendly Staff and Site Management
- Safe and Clean Covid-19 Environment
- Hiring Bonuses for Select Locations
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