Car Wash Operations Manager

2 weeks ago


Edwardsville, Kansas, United States Waterway Carwash Full time
About Us

Waterway Carwash is a renowned car wash company with locations in the Kansas City area. We are committed to providing exceptional customer service and creating a positive work environment for our team members.

Job Summary

We are seeking an energetic and motivated individual to join our team as a Car Wash Operations Manager. As a key member of our management team, you will be responsible for leading daily operations, supervising staff, and ensuring high customer satisfaction.

Salary and Benefits

The estimated salary for this role is $61,167 per year, with opportunities for advancement and professional growth. Our benefits package includes paid time off, medical benefits, long-term investment matching, college tuition assistance, and a referral bonus program.

Responsibilities
  1. Provide Excellent Customer Service: Lead by example in delivering outstanding customer service, greet customers enthusiastically, identify needs, and sell car wash services, memberships, and other services.
  2. Manage Daily Operations: Coordinate daily store production through planning and execution, staff store based on forecasted business needs, ensure store is opened and staffed correctly, and maintain high service standards.
  3. Lead and Manage Employees: Provide daily direction and coaching to employees, coach, mentor, and develop employees, create and maintain a positive, professional, and safe work environment.
Requirements

To be successful in this role, you should have:

  • A current and valid driver's license
  • An associate's degree or above (or a current college senior) OR at least 2 years' experience in supervisory or management, professional sales, or military leadership
  • Availability to work a retail schedule (5 of 7 days, 45 hours, including weekends and holidays)
  • At least 16 years of age
  • Authorized to work in the US and not require sponsorship now or in the future

We are an equal opportunity employer and do not discriminate against applicants based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.



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