Site Operations Manager

7 days ago


Edwardsville, Kansas, United States Zips Car Wash Full time
Lead Customer Service Team at Zips Car Wash

We are seeking an Assistant Site Manager to oversee daily operations and drive exceptional customer service at our Edwardsville location.

About the Role

This is a leadership opportunity for someone enthusiastic about team management, sales, and customer satisfaction. As our Assistant Site Manager, you will be responsible for training and motivating the team, ensuring efficient car wash operations, and achieving business goals.

Responsibilities
  • Welcome and engage with customers in a friendly manner
  • Support our Unlimited Wash Club enrollment and sales
  • Load vehicles safely and efficiently with clear hand signals
  • Strive for customer satisfaction by providing thorough and enjoyable wash experiences
  • Conduct daily maintenance and repairs as scheduled
  • Ensure cleanliness of the tunnel and equipment
  • Maintain exterior appearance and ensure vacuums are functioning
  • Open and close site, facilitating daily operations
  • Provide coaching and motivation to team members to achieve sales goals and high standards of customer service
Requirements
  • 1 year of experience in leadership or customer-facing roles
  • Ability to work retail hours, including days, nights, weekends, and special events
  • High School Diploma or Equivalent
  • Preferred: Associate degree or higher in business or related field
  • Preferred: Previous supervisory experience and car wash experience
What We Offer
  • Competitive hourly pay based on experience ($17/hour + bonus/commission)
  • Incentive/Commission Pay
  • DailyPay (get paid daily)
  • Flexible scheduling; morning and evening shifts available
  • Tuition Reimbursement
  • Free car washes
  • 401K Match
  • Health, Dental, and Vision insurance
  • Paid Time Off

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