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Patient Service Representative
2 months ago
We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at ProSmile. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for our patients.
Key Responsibilities- Front Desk Operations: Manage patient check-in and check-out processes, handle patient paperwork, and collect payments and insurance information.
- Patient Communication: Respond to patient inquiries, provide clear and concise information, and address any concerns or issues in a timely and professional manner.
- Scheduling and Coordination: Coordinate patient appointments, manage the appointment schedule, and ensure that patients are seen in a timely manner.
- Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining accurate records.
- Education: High school diploma or equivalent required.
- Experience: Customer-facing work experience preferred, with experience in a dental or medical office a plus.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer software and systems.
- Competitive Compensation: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: We are committed to the growth and development of our staff, offering opportunities for professional growth and advancement.
- Collaborative Environment: We foster a collaborative and inclusive work environment, where staff are valued and respected.
The work environment is fast-paced and dynamic, with a focus on providing exceptional patient care. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of accuracy and attention to detail.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity.
