Sales Associate

7 days ago


New York, New York, United States Gem Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Gem. As a Sales Associate, you will be responsible for providing exceptional customer service, growing new and existing sales, and loans.

Key Responsibilities
  • Qualify customers to determine their individual needs and recommend appropriate solutions.
  • Meet and exceed sales and loan goals, as well as other related quotas.
  • Keep work areas clean and organized, adhering to store and OSHA standards.
  • Perform buying, selling, and loan transactions, handling cash and debit transactions in accordance with established policies.
  • Communicate effectively with customers, answering phone calls and making outgoing calls with discretion and professionalism.
  • Explain company policies and legalities to customers, ensuring a high level of understanding.
  • Collaborate with senior staff and managers, demonstrating respect and professional communication.
Requirements
  • High school diploma or equivalent (preferred).
  • 1 year of customer service experience (preferred).
  • Cash handling experience (preferred).
  • Ability to communicate in English verbally and written.
  • Competency in using a Windows computing environment, including Word, Excel, and Outlook.
Benefits
  • 401(k) plan.
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.
Work Environment

Full-time position with a 40-hour workweek, 8-hour shifts, and a flexible schedule.



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