Relationship Banker

3 days ago

Virginia Beach, Virginia, United States Bank of America Full time
About the Role

We are seeking a highly motivated and results-driven Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional customer service, and helping them achieve their financial goals.

Key Responsibilities
  • Client Engagement: Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Cash Handling: Accurately and efficiently process cash transactions for clients as needed.
  • Relationship Building: Build relationships with clients to meet their financial needs, gain in-depth knowledge of their financial and life priorities, and connect them to solutions that meet their financial goals.
  • Operational Excellence: Execute the bank's risk culture and strive for operational excellence in daily activities.
  • Business Growth: Grow business knowledge and network by partnering with experts in small business, lending, and investments.
  • Client Experience: Drive the client experience by managing financial center traffic, appointments, and outbound calls effectively.
  • Cash Management: Manage cash responsibilities and ensure accurate and efficient processing of cash transactions.
Requirements
  • Enthusiasm and Motivation: Be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
  • Collaboration and Communication: Collaborate effectively to get things done, building and nurturing strong relationships, and communicate effectively and confidently with clients.
  • Problem-Solving and Adaptability: Display passion, commitment, and drive to deliver an experience that improves our clients' financial lives, and have the ability to learn and adapt to new information and technology platforms.
  • Education and Experience: Have a Bachelor's Degree or business-relevant Associate's Degree, and one year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Skills and Qualifications: Possess strong critical thinking and problem-solving skills, and have experience in financial services and knowledge of financial services industry, products, and solutions.
What We Offer

At Bank of America, we offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. We are committed to creating a diverse and inclusive workplace that values and respects the contributions of all our teammates.

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