Assistant Restaurant Leader

4 days ago


Chicago, Illinois, United States Raising Cane's Full time
About Raising Cane's

Raising Cane's is a rapidly growing restaurant company that serves high-quality chicken finger meals. Our company culture is built on a strong sense of purpose and a focus on customer satisfaction.

Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Leader, you will be responsible for supporting the Restaurant Leader in day-to-day operations and upholding Raising Cane's standards and culture.

Key Responsibilities
  • Hiring and Training
    • Hire and terminate all hourly, non-management crewmembers
    • Own the onboarding, status change, and payroll process for all hourly crewmembers
  • Performance Management
    • Manage the performance of all hourly crewmembers (e.g. development, coaching, redirective communication, and documentation)
  • Shift Management
    • Act as manager on duty and open and close the restaurant
    • Manage cash handling and ensure accountability
  • Customer Service
    • Provide exemplary customer service
  • Culture and Compliance
    • Enforce Raising Cane's policies and standards
    • Execute shift management meeting Raising Cane's operations and safety standards
Requirements
  • Experience
    • 3+ years of restaurant or retail management experience
  • Skills
    • Detail-oriented, organized, and able to manage multiple priorities
    • Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
  • Education
    • High school diploma or equivalent required, some college preferred
What We Offer
  • Competitive Pay
    • Competitive pay plus monthly bonus
  • Benefits
    • Medical, dental, vision, and pharmacy benefits
    • Dependent care and healthcare flexible spending account
    • Pet insurance
    • 401(k) with employer match (age 21 and older)
    • Tuition reimbursement
    • Short-term and long-term disability
    • Crewmember assistance program


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