Dispatch Team Member

3 days ago


Austin, Texas, United States In Charge Electric Full time

In Charge Electric is hiring a Dispatch Team Member to join our dynamic team. This role comes with a salary range of $50,000 - $65,000 per year.

About the Role

We are seeking a motivated and reliable individual who can efficiently manage scheduling requests and update work ticket statuses. The successful candidate will possess excellent organizational skills and the ability to work well under pressure.

Responsibilities:
  • Manage all scheduling requests from clients and update work ticket statuses promptly
  • Communicate effectively with Branch Office Managers to ensure accurate next-day work lists and documentation
  • Add appointments to Google Calendar and upload into NetSuite
  • Provide detailed documentation to accounting for billable work
Requirements:
  • At least 2 years of experience in a service dispatch or customer service role
  • Bilingual a major plus
  • Excellent communication and organizational skills
  • A positive attitude and enthusiasm for helping keep branch teams organized
  • Basic administrative knowledge and high attention to detail
  • Punctuality and ability to manage priorities and workflow in a high-volume company environment
  • Type at least 40 WPM
  • Pass a pre-employment background check
What We Offer:
  • Comprehensive Health, Vision, and Dental insurance plans
  • Free Tele-Doc coverage for employees and their families
  • Access to Life, Critical Care, STD Disability, and Hospital Indemnity insurance
  • Paid holidays and vacation time increasing with tenure
  • Career growth opportunities and a vibrant company culture
  • 401k plan with Employer match


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