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Training and Development Specialist
2 months ago
We are seeking a highly skilled and experienced Assistant Trainer to join our team at CORA Physical Therapy. As an Assistant Trainer, you will play a critical role in providing training and support to our Patient Service Coordinators, ensuring they have the skills and knowledge needed to deliver exceptional patient care.
Key Responsibilities- Develop and deliver training programs for Patient Service Coordinators, focusing on company standards, billing policies and procedures, and other essential skills.
- Provide ongoing support and mentorship to Patient Service Coordinators, addressing any questions or concerns they may have.
- Collaborate with the PSC Regional Trainer to interview and hire new Patient Service Coordinators, ensuring they meet our high standards.
- Ensure compliance with all front desk and billing-related tasks, maintaining the highest level of accuracy and attention to detail.
- A competitive salary and benefits package, including medical, dental, vision, disability, and life insurance.
- 7 paid annual holidays and PTO that grows with time, allowing you to recharge and pursue your passions.
- A 401k Retirement & savings plan, helping you build a secure financial future.
- Career growth opportunities within CORA, enabling you to develop new skills and take on new challenges.
- Leadership development: coaching, mentorship, and skill-building activities to help you thrive in your role.
- Tuition reimbursement, supporting your ongoing education and professional growth.
- A minimum of a high school diploma; an Associate's degree or certificate is preferred.
- Previous customer service experience is strongly preferred, demonstrating your ability to work with diverse populations.
- Proficiency in Microsoft Office Suite, particularly Word and Excel, is required.
- Strong data entry and management skills, ensuring accuracy and efficiency in your work.
- Excellent verbal and written communication skills, enabling you to effectively collaborate with colleagues and patients.
- Good problem-solving skills, with a high level of attention to detail, to ensure seamless operations.
- High personal integrity, reliability, and honesty, upholding the values of CORA Physical Therapy.
- Ability to travel as needed through the local region, representing CORA and providing support to our patients and staff.
