Billing Operations Manager

3 days ago


Cerritos, California, United States SPECIAL SERVICE FOR GROUPS Full time
Job Overview

The estimated salary for this position is $70,000 - $90,000 per year, depending on experience. Special Service for Groups (SSG) seeks a skilled Billing Manager to oversee the management of our billing system and team. This role involves supervising staff, troubleshooting issues, and ensuring compliance with regulations.

Key Responsibilities:

  • Manage and troubleshoot EHR/Information System in accordance with DMH protocol
  • Review, manage, and develop billing procedures as needed to maintain compliance with local, state, and federal regulations
  • Coordinate revenue reports, invoices, and billing for partner agencies
  • Track denied claims for denied codes and provide weekly status updates
  • Identify and notify management of denial patterns and issues
  • Prepare financial reports related to billing activities for management review
  • Track voided claims and update Void Claim Reason Collection (VCRC) on a weekly basis
  • Manage, track, and resolve denied and voided claims until claim is paid
  • Recruit, hire, train, and supervise all billing team members
  • Attend internal and external meetings and trainings
  • Maintain and execute confidential information using HIPAA standards
  • Monitor insurance status of clients and send monthly updates to DMH
  • Perform other tasks and responsibilities as assigned by the Division Director and/or Program Managers


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