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Public Safety Communications Specialist
2 months ago
As one of the oldest and most esteemed residential liberal arts colleges in the nation, Lycoming College invites applications for two full-time Communications Officer positions. This role is pivotal in fostering a secure and inclusive environment for all members of the college community.
Communications Officers serve as the initial point of contact for the campus community, requiring a keen understanding of the diverse needs and experiences of students, faculty, and staff.
The available positions operate on the following schedules: Sunday to Thursday from 3:00 PM to 11:00 PM and Monday to Friday from 7:00 AM to 3:00 PM. These roles are eligible for a comprehensive benefits package, with starting pay at $13.50 per hour, including retention bonuses after six months and one year of service.
About Lycoming College:
Founded in 1812, Lycoming College is renowned for its commitment to experiential learning and academic excellence. The college provides a wide array of majors and minors to approximately 1,100 students, including a significant percentage of international and domestic students of color.
Lycoming College is dedicated to promoting an inclusive and equitable campus environment, actively seeking to recruit individuals from historically underrepresented groups.
Key Responsibilities:
- Respond to and accurately document service requests in line with established protocols, including:
- Alarm systems (fire and other)
- Assistance for students, staff, and visitors
- Emergency situations
- Engage respectfully and effectively with all campus community members and visitors.
- Manage lost and found items in accordance with college policies.
- Maintain communication logs, including radio and vehicle usage records.
- Oversee the distribution and return of keys.
- De-escalate challenging situations with empathy and professionalism.
- Collaborate with local law enforcement and emergency services as needed.
- Perform additional duties as assigned.
Qualifications:
Education: High school diploma required.
Skills and Experience:
- Proficient in computer applications, including Microsoft Word and email.
- Exceptional customer service and communication skills to handle sensitive situations with tact.
- Strong written communication abilities for accurate report documentation.
Abilities:
- Ability to familiarize oneself with college policies and procedures.
- Capability to make sound decisions in emergency scenarios.
- Ability to follow verbal and written instructions.
- Skill in establishing effective working relationships.
- Maintain confidentiality and demonstrate professionalism in sensitive situations.
- Manage multiple responsibilities, particularly in high-pressure situations.
Core Competencies:
- Commitment to fostering an inclusive environment.
- Professional demeanor that contributes to a positive workplace culture.
Benefits:
Lycoming College offers a robust benefits package for full-time employees, including:
- Health insurance with various plan options.
- Dental and vision insurance.
- Flexible spending accounts for medical and dependent care expenses.
- Life and disability insurance.
- Generous paid time off and holidays.
- Tuition benefits for employees and eligible dependents.
Application Process:
Interested candidates should submit a cover letter, resume, and a list of references. Applications will be reviewed as they are received until the positions are filled.
Lycoming College is an equal opportunity employer.
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