Business Transformation Director for Pega Platform Optimization

5 days ago


Franklin, Wisconsin, United States Northwestern Mutual Full time

We are Northwestern Mutual, a strong and innovative company that invests in our people and makes a positive difference. Our dynamic team of Program and Project Managers is seeking an exceptional Business Transformation Director to help us optimize the Pega platform and accelerate our transformation initiatives.

As a pivotal member of our team, you will be responsible for delivering and enabling technology transformation projects by effectively managing business resourcing. You will work directly with Product Management and Engineering teams to deliver projects on time and on budget.

The ideal candidate will have technical acumen, particularly with Pega, and ability to quantify impacts. They will be instrumental in fostering a holistic employee experience, engaging stakeholders across the enterprise, and aligning cross-functional teams.

Key responsibilities include:

  • Leadership: Independently lead large, complex, and multi-faceted programs or portfolios, manage scope, risk, business value, schedule, and budget.
  • Program Development: Define, maintain, and revise program objectives and deliverables, create a unified plan to meet program goals.
  • Team Building: Build and motivate team members to take positive action and accountability for their work, resolve issues and conflicts within the team at a portfolio/program level.
  • Clarity & Solutions: Drive clarity on program objectives, priorities, and measures, develop unique solutions to complex problems while ensuring alignment with organizational objectives, identify, assess, and mitigate program risks and remove obstacles.
  • Stakeholder Relationship: Develop strong relationships with business leaders up, down and across the organization to manage expectations and implementation timelines.
  • Inter-dependencies: Facilitate connections across teams and workstreams to identify and manage interdependencies.
  • Metrics and Data Utilization: Gather and deliver metrics required by the program, use data to highlight successes and challenges, driving insights and action plans to adjust and pursue program goals.

Preferred qualifications include a Bachelor's Degree in Business, Project Management, or related field, minimum 7 years in related roles with diverse project or program management experience, including analysis, design, documentation, and project management. Experience working independently to scope, plan, and manage cross-department or multi-department programs is also preferred.

Salary range: $90,930 - $168,870 per year, paid on a geographic-specific salary structure.



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