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IT Infrastructure Manager

2 months ago

Rochester New York, United States Colliers Engineering & Design Full time
Job Description

Colliers Engineering & Design is seeking a highly skilled IT Infrastructure Manager to join our team. As a key member of our IT department, you will be responsible for the overall health and security of our company's computer systems.

Key Responsibilities:
  • Server Administration: Perform tasks such as user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring to ensure system architecture components work together seamlessly.
  • SCCM Management: Manage and maintain the SCCM infrastructure, including installation, configuration, and upgrades.
  • Software Distribution and Patch Management: Oversee software distribution, patch management, and endpoint protection using SCCM.
  • Policy Development: Develop and implement SCCM policies and procedures to ensure efficient and secure operations.
  • Troubleshooting and Monitoring: Monitor and troubleshoot SCCM-related issues, ensuring minimal downtime and optimal performance.
  • Datacenter Health: Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise.
  • Infrastructure Maintenance: Maintain internal infrastructure requirements, including laptop and desktop computers, servers, printers, and security updates.
  • Collaboration and Communication: Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
  • Capacity Planning: Analyze system architecture and usage to ensure capacity and performance to meet business needs.
  • Auditing and Compliance: Perform routine/scheduled audits of the systems, including all backups.
  • Process Improvement: Optimize processes and lead process improvement initiatives.
  • Research and Development: Test and research new products and technologies and submit results to the IT Infrastructure Manager.
  • Documentation: Develop and document configuration guidelines, develop and test requirements for new hardware and software, and implement and document fail-over configuration and disaster recovery plan for critical enterprise network and server assets.
Requirements:
  • Education: Bachelor's Degree in Information Technology or related field preferred.
  • Experience: 3+ years of system administration experience or a combination of education/experience with the requirements of the position.
  • Skills: Extensive experience in system administration, particularly in a Windows environment; proficient use in SCCM and Intune; experience with endpoint protection solutions and security best practices; strong knowledge of Active Directory, DNS, DFS, IIS, DHCP, and Group Policy Management.
  • Language: Ability to read, write, and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.