Guest Services Coordinator

2 weeks ago


Grabill, Indiana, United States Health Alliance Full time
Job Summary

We are seeking a skilled Guest Services Representative to join our team at St. Anthony Community Hospital. As a key member of our staff, you will be responsible for managing the communication network of the organization, providing exceptional customer service, and ensuring that all inquiries are handled efficiently and effectively.

Key Responsibilities
  • Receive and direct incoming calls to the appropriate personnel or departments
  • Provide accurate and timely information to callers, patients, and visitors
  • Coordinate all calls for hospital staff and departments, ensuring seamless communication
  • Handle mailroom functions, including sorting and distributing mail
  • Direct visitors and patients to all areas of the hospital, ensuring a positive experience
  • Perform administrative and secretarial duties as needed, including data entry and record-keeping
Requirements
  • High School Diploma or Equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Strong organizational and time management skills
  • Ability to work effectively with volunteers and hospital staff
About Us

St. Anthony Community Hospital has been serving the residents of Orange County, NY, and New Jersey's Sussex and Passaic counties for over 75 years. Our hospital provides outstanding and compassionate care, with a focus on emergency, medical, surgical, obstetrical/gynecological, and acute-care services.



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