Data Entry and Customer Service Representative for Concord Office

21 hours ago


Manchester, New Hampshire, United States Raven Ridge Full time

Raven Ridge is seeking a highly skilled Data Entry and Customer Service Representative to join our team in Concord. As a key member of our office, you will be responsible for accurately inputting customer information into databases, responding to customer inquiries via phone, email, or chat, collaborating with teams to resolve issues promptly, maintaining data integrity and confidentiality, and contributing to process improvement initiatives.

Qualifications

To be successful in this role, you should have a high school diploma or equivalent, previous experience in data entry and customer service, excellent communication and problem-solving skills, proficiency in data entry software and Microsoft Office, and the ability to multitask and prioritize workload.

Responsibilities

Your primary responsibilities will include:

  • Accurately inputting customer information into databases
  • Responding to customer inquiries via phone, email, or chat
  • Collaborating with teams to resolve issues promptly
  • Maintaining data integrity and confidentiality
  • Contribute to process improvement initiatives
Benefits

We offer a competitive salary range of $20.00 - $25.00 per hour, as well as a comprehensive benefits package that includes 401(k) matching, dental insurance, health insurance, paid time off, training & development opportunities, and vision insurance.

About Raven Ridge

Raven Ridge is a dynamic and growing organization that prides itself on delivering exceptional results to our clients. With a strong focus on innovation and teamwork, we strive to create a positive and supportive work environment that allows our employees to thrive. We are committed to finding top talent to join our team and contribute to our continued success.



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