Customer Experience Coordinator

2 days ago


Springfield, Oregon, United States Cody Fleming - State Farm Agent Full time
Company OverviewAt Cody Fleming - State Farm Agent, we are dedicated to promoting State Farm's premier insurance and financial service products. As a vibrant individual who thrives on providing exceptional customer experiences, you will have the opportunity to become an integral part of a trusted brand.

Estimated Salary$43,500 - $62,000 per year (hourly plus commission/bonus)

Job DescriptionAs a Customer Experience Coordinator, you will be responsible for forging enduring customer relationships and proactively following up to ensure continued satisfaction. You will employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.

You will drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. In this role, you will receive benefits such as simple IRA, health benefits, paid time off, flexible hours, professional development, and abundant opportunities for career advancement within our agency.

Required Skills and QualificationsTo be successful in this role, you will need to possess genuine interest in marketing products and services that align with customer needs and preferences. You should also have exceptional communication skills across all channels, written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail is essential, as well as proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.

A collaborative spirit, thriving in a dynamic team environment, is also required. Additionally, proficiency in learning and navigating computer functions efficiently is necessary. If you are motivated to succeed and can see yourself in this role, please continue reading below.

BenefitsWe offer a competitive salary range of $43,500 - $62,000 per year, including hourly pay and commission/bonus. Other benefits include simple IRA, health benefits, paid time off, flexible hours, professional development, and abundant opportunities for career advancement within our agency.

OthersThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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