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Housekeeping Quality Control Supervisor

2 months ago

Charlottesville, United States Staybridge Suites Charlottesville Airport Full time
Job Overview

The Staybridge Suites Charlottesville Airport is in search of dedicated and detail-oriented individuals to fill the role of Housekeeping Inspector. This position is essential in maintaining the high standards of cleanliness and service that our guests expect. The ideal candidate will possess a strong commitment to the hospitality industry and will play a key role in ensuring an exceptional guest experience.

Key Responsibilities
  • Conduct thorough inspections of housekeeping staff's work to ensure compliance with established standards.
  • Address and resolve any complaints regarding service and equipment, implementing corrective measures as necessary.
  • Assess the physical condition of facilities to determine required maintenance and improvements.
  • Propose enhancements to service delivery and operational efficiency.
  • Collaborate with team members to address performance issues and discuss company policies.
  • Utilize new information to inform problem-solving and decision-making processes.
  • May involve supervisory duties such as coaching and mentoring staff.
  • Effectively communicate information to team members and management.
  • Perform additional tasks and responsibilities as assigned by management.
Essential Qualifications
  • Comprehensive knowledge of emergency procedures.
  • Strong leadership abilities.
  • Excellent verbal and written communication skills.
  • Meticulous attention to detail.
  • Effective time management capabilities.
  • Physical ability to lift and move items weighing up to 30 lbs.

At Staybridge Suites, we pride ourselves on our commitment to exceptional hotel management and development. Our core values emphasize the importance of people, relationships, and opportunities. We believe that our employees are our greatest asset, and we are dedicated to their growth and success.

Benefits
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Voluntary short-term disability and life insurance.
  • Employee discounts on hotel stays.
  • Generous paid time off.
  • Opportunities for training and professional development.

We are committed to providing equal employment opportunities to all applicants and employees, regardless of various protected statuses.